Privacy Policy

Your privacy is very important to us. Following is a brief summary of our Privacy Statement. To view CCI’s complete Privacy Statement, please click here.

Purposes and Consent
CCI takes privacy very seriously. We collect personal information to better serve our customers, for safety, security and regulatory reasons, and to provide customers and potential customers with information about our products and services. We endeavour to have a lifelong relationship with customers. Therefore, we may retain any personal information that you provide, unless otherwise instructed. The information will remain confidential to Chrysler Canada Inc., to businesses working for us, and to any organization that acquires all or part of our business, provided that they agree to comply with our privacy statement or notify you of material changes. If you indicate an interest in evaluating or purchasing our products and/or services, it may be shared with a specific dealer and/or a CCI-related financial services provider.

If you do not wish to receive our marketing information, please e-mail our Privacy Officer at privacyofficer.ca@chrysler.com.

This web site may use "cookies," small text files inserted on your computer to identify your as you view our web site, in order to provide an enhanced E-commerce experience. Cookies are never linked to your personal information.

By providing CCI with your personal information, you are deemed to have consented to CCI using and disclosing it for the purposes described in this statement.

Types of Personal Information Collected
CCI collects, uses, and may disclose to the selected parties mentioned in this statement, your:

• Basic contact information
• Information about your purchase and use of our products
• Your opinions and experiences regarding our products and services

Our purposes are to assist you in making your purchases and to provide an excellent service, to develop better products, enhance our compliance with regulatory requirements and offer you benefits and product information.

Disclosure to Related Organizations
As a rule, CCI will not disclose your personal information to third parties. However there are exceptions:

1. From time to time, we use third-party sub-contractors to provide certain services, such as customer service. While your personal information is disclosed to such parties, they are required to comply with CCI’s Privacy Statement and not use or retain your personal information for their own purposes.
2. If information about your services is anonymized, so that the individual customer is no longer identifiable, then it is not personal information anymore. We may disclose anonymized information at any time to anyone we choose.
3. If CCI, in whole or in part, is acquired by another company, your personal information will be transferred to the new company along with the rest of the assets, provided that the company either agrees to abide by CCI’s then existing Privacy Statement, or agrees to notify you forthwith about any proposed changes to the privacy statement and allows you an opportunity to request that your personal information be deleted.
4. CCI will disclose your personal information without your consent as required by law or permitted by Canada's Personal Information Protection and Electronic Documents Act or by provincial law, whichever is applicable.

Changes to Our Polices
We anticipate that at some time in the future it may be necessary to make changes to our Privacy Statement. We will notify all active customers, such as customers who have submitted and maintained a personal profile, of changes, in accordance with our statutory obligations. Such customers will then have an opportunity to withdraw their consent to the collection, use or disclosure of their personal information.

Access, Questions and Concerns
If you wish to access any of your personal information held by CCI, have further questions about your personal information and/or CCI's Privacy Statement or procedures, wish to withdraw all or part of your personal information, or have other concerns, please contact the:

Privacy Officer at 1 (877) 639-8629
To send an E-mail, click here.

To download the printable version of our Privacy Statement, click here.

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